Privacy Policy

This Privacy Policy describes how poochrepublic.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We are bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth).  

Our website may contain links to third party websites. As we are not responsible for how these third party websites collect, use and store your information, we recommend you review their privacy policy prior to accessing and/or using their website.  

Personal information  

Pooch Republic collects personal information to purposefully conduct our business and services as an e-commerce business. Any personal information we collect, is done so when you perform a transaction on our website, register, subscribe to our newsletter or contact us.  

Pooch Republic does not store credit card numbers.   

Personal information we do collect includes your name, address, email, phone number and billing address. All personal information that we collect will be done so in a lawful and unobtrusive manner.  

Using the Pooch Republic website  

Upon visiting our website, cookies may be placed on your browser to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Pooch Republic may use this information to provide you with a better user experience and more relevant advertising and marketing messages.  

By using the website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies collect limited information regarding your browser type, IP address, web pages visited and web page statistics. We may also use these cookies to collect demographics and interest data. We do not collect or use any information during this process that could identify you as an individual. The information is anonymous and is used to support customised digital advertising and reporting. Additionally, third parties we have contracted to provide services on our website (such as PayPal) may place and read cookies on your browser.  

How we use your personal information  

All personal information we collect, use and disclose, will only be done so to fulfil the purpose for which it was collected. Our use and disclosure of your personal information is for the purpose of enabling us to both carry out our function as an e-commerce business and provide you with a better user experience. Where we do collect your personal information and disclose it to a third party, we ensure that it is done so in a protected manner. 

Consent to use your personal information 

Personal information will only be used for marketing purposes if you have given either express or implied consent. Implied consent is assumed when signing up to use our site, registering your email address, or participating in any promotions which require you to disclose your email address.  
When registering or purchasing from Pooch Republic, you consent to Pooch Republic using your personal information, such as your email address, to provide you with offers and information regarding our products and services. All digital communications will comply with the requirements of the Spam Act 2003 (Cth).  

Sharing personal information  

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:  

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.  
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.  

Behavioural Advertising  

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:  

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.  

Security of your personal information  

When using, collecting and storing your personal information, we take every step to ensure that this is done so in a secure manner. All reasonable steps are taken to ensure that your personal information is not accessed, disclosed or collected by any unauthorised persons or third parties.  

Retention  

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.  

Your rights to accessing your stored information and grievance procedures  
Under The Privacy Act 1988 (Cth), you have certain rights to access the personal information we collect, or seek correction of the information we collect by contacting a us at info@poochrepublic.com.au.